Returns and refunds

At Çois Cycling Legacy we design and produce quality apparel for you to enjoy and love, however, if you are not 100% satisfied with your purchase, please return your items within 14 days of receipt and we will happily issue a replacement or refund.

The product can only be returned unused and in the original packaging and after letting us know via hello@coiscycling.com 
We'll take care of it and answer you as soon as possible. We provide you with the correct data and address for the return.

The cost of return is at the expense of the customer.
If you want an exchange, we will send the new product free of charge.

Returns
To be eligible for a return, your item must be unused and in the same saleable condition you received it. Goods must be unworn, unwashed and complete with all original tags and in the original packaging. Sale items can't be returned.

Refunds
If you wish, we will refund the entire purchase price, excluding the shipping costs charged.
You enjoyed free shipping (for order value above ... ) and decide to return items for a refund: if the order value drops below the necessary free shipping value, we will deduct the initial shipping cost from your refund.

Exchanges
Exchanges are subject to stock availability at the time of return. 

We are not responsible for lost returns.
The customer is responsible for the  packaging and sending of a return shipment! 

Phone: +32 475 58 56 06